HP Customer Support — Software and Driver Downloads
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Select your model
Let HP find my products
HP can identify most HP products and recommend possible solutions.
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Search help
Tips for better search results
- Ensure correct spelling and spacing — Examples: «paper jam»
- Use product model name: — Examples: laserjet pro p1102, DeskJet 2130
- For HP products a product number. — Examples: LG534UA
- For Samsung Print products, enter the M/C or Model Code found on the product label. — Examples: “SL-M2020W/XAA”
- Include keywords along with product name. Examples: «LaserJet Pro P1102 paper jam», «EliteBook 840 G3 bios update»
Need help finding your product name or product number?
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Software and drivers for
Samsung SCX-3400 Laser Multifunction Printer series
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Download and Install Assistant
For the best results we recommend you use our download and install assistant.
Download and Install Assistant
HP Support Solutions is downloading
Download and Install Assistant
Solution and Diagnostic Data Collection
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC’s only. This tool will detect HP PCs and HP printers.
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework — Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove «HP Support Solutions Framework» through Add/Remove programs on PC
- Operating System — Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser — Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+