HP Universal Print Driver
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One versatile print driver for your PC or laptop
Automatically discover and print to supported HP devices and some non‑HP devices, with a single print driver. When you install the free HP Universal Print Driver (UPD) on a PC or laptop, it communicates with the supported devices to determine the unique print capabilities installed on each device.
You can easily locate and print to another printer within your network—in your current location or when visiting another company location. And the HP UPD allows you to add a new printer at any time—without the hassle of downloading another print driver.
Improve user productivity and cut help desk activity
IT managers can dramatically reduce the number of drivers they manage and give users the tools to improve efficiency. The HP Universal Print Driver (UPD) provides full printing support, including support for advanced features, for most HP LaserJet devices. The driver also offers basic printing capability for many other printing devices. Click the link at the right to see a list of supported products.
Users are more self-sufficient when the HP UPD is deployed, reducing the need for help desk calls. The print driver discovers device features using bidirectional communication. The driver then displays current, accurate device information, including advanced options like automatic two-sided printing, input trays, and finishing features. Use a single, trusted driver to make printing easy:
- One driver to configure—migrate to new devices, implement new technologies, and update operating systems.
- Familiar printing experience—the HP UPD provides a consistent interface across a variety of HP printers, reducing the need for training and support.
- Versatile support for desktop or on-the-go use—users can use Traditional mode when they stay in one location or Dynamic mode when they’re on the road or need to search for a new printer.
- Real-time job and device information—the HP UPD’s real-time, graphical interface empowers users to resolve common problems themselves, improving printer uptime and increasing productivity.
- Secure encrypted printing—make your printing environment more secure with print job encryption. Users can queue print jobs utilizing job storage and enter a PIN at the output device to print their documents.
- Broad compatibility and global localization—most HP and some non‑HP printing devices are compatible with the HP UPD. It can be deployed via print server or direct IP. The HP UPD is available in PCL5, PCL6, and Postscript emulation, and supports current Windows client and server operating systems (32‑bit and 64-bit), as well as Novell and Citrix. Local language drivers are available in 35 languages.
Gain greater control and effectiveness with management tools
Download the free Printer Administrator’s Resource Kit (PARK) and access a suite of robust management tools designed to work seamlessly with the HP UPD. Establish printer settings and policies across the organization that can help save paper and help control costs. Gain the ability to:
- Pre-configure driver settings and shortcuts before installing the HP UPD on users’ computers.
- Create an installation package with pre-configured driver settings to distribute to end-users via your standard software distribution methods.
- Utilize a managed printer list to help users locate printers.
- Control paper usage by setting “Duplex on” as the default.
- Set the driver to automatically print emails in black-and-white.
- Assign color access by user group, application, or time of day, on HP Color LaserJet printers and MFPs.
In the single file download, the PARK contains both supported and unsupported software tools, scripts and documentation. Download PARK and receive your copy of the tools today.
Get started today by downloading the HP Universal Print Driver and experience the most versatile and feature-rich print driver.
Disclaimer
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Acknowledgements
В· Intel, Itanium, Pentium, Intel Inside, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
В· Microsoft, Windows, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 and App-V are U.S. registered trademarks of Microsoft Corporation in the United States and/or other countries
В· Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
В· Java is a US trademark of Sun Microsystems, Inc.
В· Novell, SUSE, and NetWare are trademarks of Novell, Inc.
В· Citrix, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc.
Version
Universal Print Driver version 6.4.1.22169
Release Note Edition 1 – April, 2017
Supersedes
Each HP UPD release is a full release of the driver for both 32-bit and 64-bit platforms.
Supported versions and history of HP UPD builds are posted to www.hp.com/go/upd .
The following versions reached end of support on June 1, 2015
*Off cycle release available with HP new device purchase or through HP Support
Description
The HP Universal Print Driver is available as a free download from www.hp.com/go/upd. This version release has the following attributes:
В· Available for both 32-bit and 64-bit operating systems
В· Available for PCL6 and PS page description languages
В· Supports Network and USB
The following list of supported HP driver management tools are available for free in the HP Printer Administrator Resource Kit (HP PARK) v1.8.2 available from www.hp.com/go/upd
В· Active Directory Template v4.4.9
В· Driver Configuration Utility v1.640.1.32746
В· Driver Deployment Utility v2.0.0.32755
NOTE: DCU and DDU are designed for the HP V3 UPD and do not support newer discrete (printer specific) drivers for Windows 7 and later operating systems. AD templates are only supported with the HP V3 UPD.
Update recommendation
Optional — Includes only optional enhancements, new features, software or hardware enablement, or minor bug fixes.
Product Models
В· HP LaserJet MFP M631
В· HP LaserJet MFP M632
В· HP LaserJet MFP M633
В· HP LaserJet Flow MFP M631
В· HP LaserJet Flow MFP M632
В· HP LaserJet Flow MFP M633
В· HP LaserJet MFP E62555
В· HP LaserJet MFP E62565
В· HP LaserJet Flow MFP E62565
В· HP LaserJet Flow MFP E62575
В· HP LaserJet M607
В· HP LaserJet M608
В· HP LaserJet M609
В· HP LaserJet E60055
В· HP LaserJet E60065
В· HP LaserJet E60075
В· HP Color LaserJet M652
В· HP Color LaserJet M653
В· HP Color LaserJet E65050
В· HP Color LaserJet E65060
В· HP Color LaserJet MFP M681
В· HP Color LaserJet Flow MFP M681
В· HP Color LaserJet Flow MFP M682
В· HP Color LaserJet MFP E67550
В· HP Color LaserJet Flow E67560
В· HP PageWide Pro 750
В· HP PageWide Pro 755
В· HP PageWide P75050-60
В· HP PageWide Pro MFP 772-777
В· HP PageWide MFP P77740-60
В· HP PageWide Pro MFP 772-777z
В· HP PageWide MFP P77740-60z
В· HP PageWide MFP P77740-60zs
В· HP PageWide P50250
В· HP PageWide MFP P52750
В· HP Color LaserJet MFP E77822*
В· HP Color LaserJet Flow E77822*
В· HP Color LaserJet MFP E77825*
В· HP Color LaserJet Flow E77825*
В· HP Color LaserJet MFP E77830*
В· HP Color LaserJet Flow E77830*
В· HP Color LaserJet MFP E87640*
В· HP Color LaserJet Flow E87640*
В· HP Color LaserJet MFP E87650*
В· HP Color LaserJet Flow E87650*
В· HP Color LaserJet MFP E87660*
В· HP Color LaserJet Flow E87660*
В· HP LaserJet MFP E82540*
В· HP LaserJet Flow MFP E82540*
В· HP LaserJet MFP E82550*
В· HP LaserJet Flow MFP E82550*
В· HP LaserJet MFP E82560*
В· HP LaserJet Flow MFP E82560*
В· HP LaserJet MFP E72525*
В· HP LaserJet Flow MFP E72525*
В· HP LaserJet MFP E72530*
В· HP LaserJet Flow MFP E72530*
В· HP LaserJet MFP E72535*
В· HP LaserJet Flow MFP E72535*
* These products are the first HP LaserJet devices supporting the new Output Device settings, print quality settings, and new dropdown to select Black Only or High Quality CMYK Grayscale for Print in Grayscale.
Devices Supported
Please reference www.hp.com/go/upd for the current supported HP device list.
Operating Systems
NOTE: HP UPD 6.2.0 and later requires minimum SP1 on Win 7 and Win 2008R2 OS.
Client operating systems supported:
В· Microsoft Windows 10. Pro 32-bit and 64-bit.
HP UPD Traditional Mode: Windows 10 desktop applications; Modern apps
HP UPD Dynamic Mode: Windows 10 desktop applications
В· Microsoft Windows 8 / 8.1, Pro, Enterprise; 32-bit and 64-bit.
HP UPD Traditional Mode: Windows 8 desktop applications; Modern apps
HP UPD Dynamic Mode: Windows 8 desktop applications
В· Microsoft Windows 7 SP1* Starter, Home Premium, Professional, Enterprise, and Ultimate; 32-bit and 64-bit
*Microsoft has ended mainstream support for this operating system. HP will continue to provide best effort support for the current HP UPD and tools with this discontinued Windows operating system.
Server operating systems supported:
В· Microsoft Windows Server 2016 Foundation, Essentials, Standard, Datacenter.
В· Microsoft Windows Server 2012 / 2012R2 Foundation, Essentials, Standard, Datacenter.
Services: Terminal Server, Cluster Server
В· Microsoft Windows Server 2008R2 SP1 Datacenter, Enterprise and Standard Edition
Services: Terminal Server, Cluster Server
Novell / Micro Focus
NOTE: Novell iPrint has been rebranded to Micro Focus iPrint. For more information see: https://www.novell.com/products/iprint/ .
Micro Focus iPrint is available with Open Enterprise Server (OES) and also as a Standalone version (iPrint Appliance).
Micro Focus iPrint offers a single, scalable solution for managing all of your printing across multiple office locations from any device. It lets your users print quickly, easily, and more securely.
Micro Focus iPrint provides secured enterprise print services for your desktops, laptops, and mobile devices. Micro Focus’s iPrint solution integrates with your existing corporate printers, regardless of the printing vendor or brand allowing you to deliver self-service printer provisioning to your device users. It even works with your current users in Microsoft Active Directory or eDirectory.
For Novell, HP UPD is supported in traditional mode only. Dynamic mode is not supported.
Pre-configuration of the driver using the HP Driver Configuration Utility (HP DCU) is supported so that administrators can define defaults before driver installation.
The iPrint clients are now available with iPrint server and not as a separate download. You should install the iPrint client from the Welcome page of the iPrint server or iPrint Appliance.
- Novell iPrint Appliance / Server Platforms
-
- Novell iPrint Appliance v1.1 — soft appliance hosted on:
-
- VMware ESX 4.x+, Workstation 9.x+
- Microsoft Hyper-V on Windows 2008 R2 SP1 / 2012 R2
- Citrix XENServer 6.x+
- XEN on SUSE Linux Enterprise Server (SLES) 11 /SP3
- Novell Open Enterprise Server 11 / SP1+
- NetWare 6.5 / SP8
- Novell iPrint Client Platforms
-
- Windows 8.1 (32-bit / 64-bit) — iPrint Client v5.99+
- Windows 8 (32-bit / 64-bit) — iPrint Client v5.99+
- Windows 7 SP1 (32-bit / 64-bit) — iPrint Client v5.99+
Citrix Support
HP recommends reading and following the instructions outlined in the HP whitepaper «HP Printers Supported in Citrix XenApp Server Environments» available at www.hp.com/go/upd
В· Microsoft Windows Server 2012 and 2012 R2 Editions and Microsoft Server 2016
o Citrix XenApp and XenDesktop 7.x
В· Microsoft Windows Server 2008 R2 SP1 Edition
o Citrix XenApp 6.0
o Citrix XenApp 6.5
Microsoft App-V Support
o Microsoft Windows Server 2012 and 2012 R2 Editions
o Microsoft Windows Server 2008R2 SP1
o Windows 8.1 (requires App-V 5.0.11.04.0 SP2)
Languages
Enhancements/Features
- Added support for Windows Server 2016
- Added the ability to preinstall the HP Smart Device Agent Base for USB Plug and Play. See “Pre installing using the HP Smart Device Agent Base for USB Plug and Play” in this document
- Added the ability to combine multiple watermarks together and position them to the Top Right or Center of the page.
- For most HP LaserJet printers introduced in the first half of 2017 and later, Accessory Output Bin is replaced with Optional Output Bin, listing the type of bin instead of the model number.
-
- Additional functions are added to select the type of stapling and punch unit installed and whether a booklet maker, c-fold, or v-fold unit is installed.
- Decoupled the dropdown to select Black Only or High Quality CMYK Grayscale and HP EasyColor so that the dropdown settings can be selected when Print in Grayscale and HP EasyColor is selected.
-
- Black Ink Only changed to Black Only and High Quality changed to High Quality CMYK Grayscale.
- Black Only or High Quality CMYK Grayscale dropdown added to most HP LaserJet printers introducing in the first half of 2017 and later for Print in Grayscale.
- Updated print quality settings to be more consistent across product families as shown in the following two tables.
HP UPD 6.4.1 Print Quality Settings for New HP Laser-Based Products
HP Laser Print Quality Setting *
В· (Color) High quality printing for most documents with ImageREt
В· (Mono) High quality printing for most documents with FastRes
В· (Color Only) Enhanced quality for photos, presentations and brochures
В· (Color/Mono) 1200×1200 for line art, architectural drawings, finger prints
В· (Color/Mono) Fast preview of documents, lower resolution
В· (Color/Mono) Lowest cost printing, lowest resolution
* New settings for products releasing the first half of 2017 and later. Specific settings may not be available on all products.
HP UPD 6.4.1 Print Quality Settings for HP Ink-Based Products
HP Ink Print Quality Setting *
Description (Color Printers)
В· High quality printing for most documents
В· Enhanced quality for presentations and brochures
В· Slower print with premium quality intended for photo media
В· Fastest print speed at lower resolutions
* Specific settings may not be available on all products.
Fixes/Fixes History
Key issues resolved in this release of the HP Universal Print Driver
Collate not set by default with Default shortcuts when performing an Update now to the Mopier supported device
Client machine hangs when changing properties on client machine
If the user disables Mopy in the print queue with a printer that supports Mopy mode, they get the square of the copies selected
DCU – Windows 10 v1607 Pre-configuration Settings Not Sticking
* Fixed in “Cumulative Update for Windows 10 Version 1607 (KB4013429)” released on 3/15/2017
Deprecated features
В· Removed support for Windows Server 2008 x32 and x64
o No change to Windows Server 2008R2
В· Removed support for HP Managed Print Administrator (MPA)
В· HP UPD v6.3.0 is the last release of the HP UPD supporting Windows Server 2008 x32 and x64
o No change to Windows Server 2008R2
В· HP UPD v6.3.0 and HP PARK 1.8.1 are the last release of the HP UPD and HP PARK supporting MPA
o MPA Workaround: Active Directory group policy (HP PARK AD Template)
В· HP UPD v6.1.0 is the last version of the HP UPD to support PCL 5 for Windows 7 and later Windows operating systems
В· HP UPD v6.0.0 is the last version of the HP UPD PCL6 and PS to support Microsoft Windows XP and Vista
В· HP UPD v5.9.0 is the last version of the HP UPD PCL5 to support Microsoft Windows XP and Vista
В· HP UPD v5.9.0 is the last version of the HP UPD to support Microsoft Server 2003
· When using install.exe /SM and specifying an LPT port, the port name must be in all capital letters and contain a colon (i.e. LPT1:) Lower-case port names without a colon are no longer valid resulting in a failure to create the port or creation of a port name not tied to the system’s LPT port.
Issues and Workarounds
The following list contains the known issues in this release and available workarounds. HP targets resolution for these issues in future releases of the HP UPD and/or print driver tools within the HP Print Administrator Resource Kit (PARK).
User made settings in Printing preferences are reverting to ADM/ADMX policy settings even when the «Allow users to permanently change settings» checkbox is checked.
Configure the settings using DCU instead of through AD Templates.
Slow booklet printing using HP UPD 6.2.1 PCL6 on the HP MFP S962 printer
Configure the booklet option from the application instead of in the driver
HP UPD PCL6 — Settings such as Mopier are disabled after installation with setting set to Enabled in DCU CFM file when not pointing at an actual device that supports Mopier mode.
To preconfigure a feature through DCU there must be a change made to that feature in cfm/cfg. When no change is made for a particular option, no registry entry is created and no change will occur during installation. As a workaround:
1. Open DCU, open the .cfg file and save as .cfm
2. For example, for Mopier Mode, change Mopier Mode to Disabled and Storage Device as Not Installed
3. Save the .cfm, and close DCU
4. Reopen DCU and the .cfm
5. Change Mopier Mode to Enabled and Storage Device as Installed
6. Save the .cfm file and close DCU
7. Drop the .cfm file in the /3 folder, or call the .cfm file via cmd line install switches
HP UPD PCL 6 prints multiple copies of a job all stapled together as one job when Mopier is disabled in the driver and device supports Mopier mode
Enable Mopier Mode and set Storage Device to Installed in the Device Settings tab of Printer properties.
Known Limitations
The following limitations are known to exist in Windows 8 / 8.1 and Window 10.
- HP UPD Dynamic Mode printing from Modern apps is not supported. Attempting to print with HP UPD Dynamic Mode from Modern apps may exhibit the following behaviors:
1) The HP UPD Dynamic Mode interface is not displayed. Printer discovery and selection is unavailable.
2) Print jobs fail and must be manually removed from the print queue. This will occur if the HP UPD Dynamic Mode printer does not already contain a destination printer in the “Recently Used Printers” list.
Workaround : To print from Modern apps, create a permanent instance printer.
- When printing from a Modern app to a printer using a v3 printer driver, the user is presented with the default print experience; print features like stapling, duplex selection, and paper size options that are common to all printers are available. Driver-specific features like PIN-secured printing are unavailable when printing from Modern apps to v3 printer drivers. For more information, see http://msdn.microsoft.com/en-us/library/windows/hardware/hh852373.aspx
- The HP LaserJet USB (DOT4) communication driver must be installed on Windows 8 and later Windows operating systems prior to connecting the device. This component is available for download at http://www.hp.com/go/upd.
Installation instructions
Documentation of proper installation and upgrade steps for all supported versions of HP UPD can be found in the HP Universal Print Driver System Administrator’s Guide located on the “Documents and whitepapers” link at www.hp.com/go/upd.
New or first time installations of the HP UPD should always use the most current available version. The most current HP UPD release is posted to http://www.hp.com/go/upd. New releases provide new features or serve as maintenance releases.
Upgrading to the most current available HP UPD release is not a requirement for all environments but is advised for customers that:
- Need new print driver features introduced in the release
- Experience printing behavior that has been documented as fixed in the HP UPD release notes
- Require support for recent Microsoft operating system releases
HP UPD Install/Upgrade
Before installation or upgrade, it is advised to review the following documentation from HP and Microsoft.
- HP Universal Print Driver System Administrator’s Guide
NOTE: if upgrading from HP UPD v5.2, please refer to the System Administrator’s Guide section “Issues after upgrade from HP UPD v5.2.x)
- KB829766: Mailbox and other printer-specific settings are saved with an Excel file
- KB2004234: After upgrading a printer driver on any Microsoft Operating system later than Windows XP and Server 2003, the old driver files are still being used.
For Microsoft Windows 7 and Microsoft Windows 2008R2, please reference the following Microsoft printing core components update: http://support.microsoft.com/kb/2647753
Enterprise environments that have a unidrv.dll and/or pscript5.dll version older than the version packaged in the HP UPD may experience symptoms defined in the Microsoft articles. Administrators should identify the unidrv.dll or pscript5.dll version installed in the \windows\system32\spool\drivers\*\3 directory, compare it to the HP UPD Version History table in this release note, and create appropriate testing and deployment plans specific to the installation environment.
USB Plug and Play
NOTE: The HP LaserJet USB (DOT4) communication driver must be installed on Windows 8 / 8.1 and later Windows operating systems prior to connecting the device. This component is available for download at www.hp.com/go/upd.
Starting with HP UPD 5.6.5, new options in install.exe add the ability to select USB mode for USB Plug and Play with options to remove all versions of HP Universal Printing Driver from Windows driver store, or to add the HP Universal Printing Driver to Windows driver store. The feature removes reliance on Microsoft’s pnputil.exe to stage drivers to the Windows driver store and allows control of the ranking process used by the Microsoft operating system when selecting an HP UPD driver version during plug and play USB install.
NOTE: When using HP UPD with Smart Install capable devices, the Smart Install feature must be disabled at the control panel of the device prior to connecting the device to the computer. Please see the device documentation for instructions on disabling Smart Install.
Pre installing using the HP Smart Device Agent Base for USB Plug and Play
Starting with HP UPD 6.4.1, the following additional files are available on the web for pre-installing the HP Smart Device Agent Base for USB Plug and Play:
В· HP Universal Print Driver for Windows PCL6 (32-bit) for USB connected printers
В· HP Universal Print Driver for Windows PCL6 (64-bit) for USB connected printers
В· HP Universal Print Driver for Windows PostScript (32-bit) for USB connected printers
В· HP Universal Print Driver for Windows PostScript (64-bit) for USB connected printers
During the install process, the HP Smart Device Base package performs the following items:
- Installs the HP Smart Device Agent Base
NOTE: This software installation requires .NET 4.5 or higher to install correctly.
Pre installing using the HP Smart Device Agent Base for USB Plug and Play package:
- Integrates an SDA “base” component for USB connected printers
- Enables customers to move from self-managed to MPS with ease
- Installs the Windows Local Service HPSmartDeviceAgentBase
- Installs silently (no UI) by executing a separate msi as a step in the USB driver install adding only milliseconds to the installation
- Simple and secure
- Does not collect any data from the PC or from connected printers or mfps
- Service does not communicate with the cloud or listen on any ports
- It cannot be used by anything except a verified JetAdvantage Management Connector (JAMc) instance
- The HP Smart Device Agent Base searches for USB connected printers. If none are found, the service goes into sleep mode for one hour and then checks again.
- If the service determines that a USB-connected printer is present, the service does a DNS query to see if the JetAdvantage Management Connector ( JAMc) is available. If it does not find one, the service checks to see if JAMc is available through a UDP multicast over ports 49001-49008.
- If no JAMc is found, the service does not check again until the computer is rebooted.
For more information, see “Pre installing using the HP Smart Device Agent Base for USB Plug and Play” in chapter 5 of the HP System Administrator’s Guide.