Mac Remote Control Software
Fully Functional for 14 Days
Making it difficult to securely connect to remote Mac systems increases the time it takes to resolve support issues.
Feature limitations create barriers between technicians and end-users, impacting productivity and the customer experience.
Many hours are wasted simply working out the best way to connect different systems together so problems can be solved.
Making it difficult to securely connect to remote Mac systems increases the time it takes to resolve support issues.
Feature limitations create barriers between technicians and end-users, impacting productivity and the customer experience.
Many hours are wasted simply working out the best way to connect different systems together so problems can be solved.
With Dameware Remote Support , you can:
Connect to Mac computers from Windows OS with VNC Viewer to easily share screens, chat, and transfer files.
Connect to out-of-band Mac computers with Intel AMT using KVM
Manage and connect to out-of-band computers that are turned off or have a failed hard drive or operating system.
Use live chat to pinpoint and resolve issues, transfer files, and capture screenshots.
Enforce two-factor authentication in security-sensitive environments and government agencies.
Dameware для mac os
Dameware Remote Support
Hi, my name is Craig McDonald, and I’m the Senior Product Manager for Dameware. With the Dameware® software, you now have the ability to remotely control Mac and Linux machines. Let me show you how it works.
First we’ll connect to a Mac. Using the Dameware console, I’ll select the machine I want to connect to. Next, I’ll enter the credentials needed to connect here. Now I’m ready to connect to the machine. Once connected, I have the ability to remotely control the desktop and take screenshots. When I’ve finished my session, I close down the connection in one click.
Now let’s connect to a Linux machine. Just as before, I’ll select the machine I want to connect to. Then I’ll enter the credentials and I’m ready to connect. After I’m connected, I can control the desktop just like before. When I’m finished, I can again close the connection with one click.
Dameware Mini Remote Control Affordable remote control software for all your customer support and help desk needs
No monthly fees, connect to unlimited end devices
Multi-platform desktop sharing and remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console.
Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel ® vPro™ with AMT, Wake-on LAN, and KVM support.
Multi-factor authentication
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.
Enforce two-factor authentication in security-sensitive environments using Smart Card logon and authentication.
Flexible user access control
Security threats come in all shapes and sizes, externally and within your own ranks.
Set permissions for accessing remote computers based on user roles, or use Active Directory ® integration in centralized mode.
Customize and automatically deploy remote control agents
The faster you can connect to an end-user’s machine, the faster you can resolve his issue.
Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.
Remote session tools and utilities
Your business doesn’t operate in a vacuum. Neither should you.
Use remote session tools, including chat, messenger, screenshot capture, file transfer, and more.
| Technicians | End Users | Price per License |
|---|---|---|
| 1 | Unlimited | $276 |
| 2 — 3 | Unlimited | $266 |
| 4 — 5 | Unlimited | $255 |
| 6 — 9 | Unlimited | $245 |
| 10 — 14 | Unlimited | $230 |
| 15+ | Unlimited | $199 |
A Technician operates Dameware Mini Remote Control to administer diagnostic and systems troubleshooting to support an unlimited number of end users
Useful Resources
- Datasheet
- Overview Video
- Administrator Guide
- System Requirements
- User Guide
- What’s New in DMRC
Dameware Mini Remote Control is an industry favorite. Hands down.
«Dameware works all the time, it allows after-hours support [to be handled] remotely, and it’s far easier to use than previous software.»
«Dameware also allows us to take care of an issue here on campus with much less disruption to what we may be working on at any given time because we don’t have to get up and walk over to someone’s desk in the next building.»
«With Dameware, we are able to remotely access user computers and troubleshoot technical issues with our domain accounts, while the user is logged in. This gives us a better picture of the issues that the user is seeing.»
«I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances.»
«As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes.»
«Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly.»
Dameware Remote Support Remote control and systems management tools in one easy-to-use package
No monthly fees, connect to unlimited end devices
Fast and secure remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.
Anywhere, anytime remote assistance
IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.
Simplify Windows administration
IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.
Built-in remote admin tools
As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools.
Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.
Deliver remote support from iOS and Android devices
IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.
Use the Dameware mobile app to remotely access network computers from mobile devices.
Remotely manage Active Directory environments
Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password?
Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
Export AD objects and system configs from remote computers
Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions.
Easily export AD properties, system configurations, and software information in .CSV or .XML formats.
Centralized license and user account management
Going through disparate systems to manage accounts can be a major burden.
Centrally manage your Dameware environment, user accounts and permissions, and simplify Dameware license management globally.
Multi-factor authentication
Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. There is simply too much to lose.
Enforce two-factor authentication in security sensitive environments using Smart Card logon and authentication.
Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake on LAN, and KVM support.
| Technicians | End Users | Price per License |
|---|---|---|
| 1 | Unlimited | $388 |
| 2 — 3 | Unlimited | $383 |
| 4 — 5 | Unlimited | $373 |
| 6 — 9 | Unlimited | $363 |
| 10 — 14 | Unlimited | $342 |
| 15+ | Unlimited | $301 |
A Technician operates Dameware Remote Support to administer diagnostic and systems troubleshooting to support an unlimited number of end users
Useful Resources
Dameware Remote Support is an industry favorite. Hands down.
«Dameware works all the time, it allows after-hours support [to be handled] remotely, and it’s far easier to use than previous software.»
«Dameware also allows us to take care of an issue here on campus with much less disruption to what we may be working on at any given time because we don’t have to get up and walk over to someone’s desk in the next building.»
«With Dameware, we are able to remotely access user computers and troubleshoot technical issues with our domain accounts, while the user is logged in. This gives us a better picture of the issues that the user is seeing.»
«I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances.»
«As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes.»
«Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly.»